nextCIGAR – Premium Cigars & Accessories Online
How it works
Sign up
Sign up with your email address
Earn
Earn points for every US$1 spent
Reward
Use points to redeem your next purchases
Upgrade
Advance to next tier for even more benefits.
Membership Rewards
ENHANCED MEMBERSHIP PERK
Exclusive Davidoff Savings for Toro and Churchill Members!
Celebrating years of partnership with Davidoff Cigars,Toro and Churchill Members now get exclusive savings*on Davidoff products!
(Terms & Conditions Apply)
N+ FAQ
General
What is N＋? How can I join N＋?
N＋ is the loyalty program of nextCIGAR.com, created to reward our valued customers with exclusive perks and benefits. This is the upgraded version of our previous nextCIGAR Club, which expired on 17th June 2025.
How many tiers are in the N+? How can I reach next tier?
N+ features three tiers: Robusto, Toro, and Churchill.
Free sign up for all Robusto members. To reach the Toro tier, you need to spend USD 1,000 within one year, while the Churchill tier requires a spending of USD 6,000 within the same period.
You can advance through the tiers by meeting the spending requirements and enjoy the exclusive benefits that come with each level!
Is there any legal age for the membership program?
If you are of legal smoking and drinking age in your country of residence, you can be one of our members!
Do I need to pay the tax and duties for the gift?
All duties, taxes, and licenses of your region incurred are the customer's sole responsibility. Refunds and returns do not apply for the gifts or products rewarded by N+.
Membership Account
How do I sign up as a member?
1. Click on "Register"
2. Fill in the required information
3. Account is activated!*
You must provide an email address and password for member registration. Activate your membership by following the email instruction. If you didn't receive the activation email, please get in touch with our customer service team.
I got two accounts from nextCIGAR. Can you combine it for me?
The membership account and points cannot be combined/transferred. Please contact our Customer Service Team to assist.
I created my account/purchased before the N+ launch. Do I need to register a new account?
No, you do not need to register again. Simply click the link below to activate your account for N＋.
Activate now to enjoy our new privileges!
Will any points or coupons be given when I become a member?
One coupon will be issued when you reach the Robusto, Toro, or Churchill tiers.
All members will receive one Robusto entry coupon. Toro and Churchill members will receive their entry coupons once they meet the tier requirements. Please note that all entry coupons will expire one month after the issuance date.
Redeem the coupon in the "My Rewards" tab for your next purchase!
How does the rolling 365-day period work?
Your tier status is evaluated daily based on your cumulative spend in the preceding 365 days.
Example: If you upgrade to the Toro tier on March 10, 2025, your tier status will be re-evaluated on March 10, 2026. If your spend over the preceding 365 days drops below USD 1,000, your account will automatically adjust to the corresponding tier.
What is the member tier discount for Davidoff products?
Toro Members: 5% off on Davidoff products
Churchill Members: 10% off on Davidoff products.
The discount will be displayed in the shopping cart, so please double-check before checking out. Note that once the order is placed, no discounts can be refunded. All amounts are based on the totals shown in the shopping cart.
Any other promotion can be applied with the member tier discount?
Points can be redeemed on the order; however, no promotional codes or coupons can be applied to the same order.
I just placed an order that qualifies me for a tier upgrade. Why hasn't my status changed yet?
Your tier status updates automatically as soon as your order has been dispatched (fulfilled) by our team, rather than immediately at checkout. Once your package is on its way, your account will reflect your new tier level!
Receive the Points
When can I receive the point?
Points will be issued after we have dispatched the parcel. Please contact our customer service team if you cannot receive the points. We are happy to assist you further.
If an order is cancelled or refunded, any points earned from that purchase will be deducted from your account.
If that change drops your total spending or points below your current tier requirement, your status will automatically adjust to the tier that matches your updated balance.
Where can I check my points balance?
You can log in and check your point balance on your account page.
I used a gift card for the order. Any points will be rewarded?
No points will be rewarded for the items purchased by a gift card.
Will there be points awarded for the shipping fee?
Additional shipping fee will not be rewarded for bonus point.
When will I receive my birthday points?
Your birthday points will automatically land in your account on the first day of your birthday month. The number of points you receive depends on your membership tier on that day.
Keep an eye on your inbox! We will send you an email at the beginning of your birthday month with all the details on your exclusive birthday benefits.
Using the Points
How can I redeem the points?
You can easily redeem your points as cash on the cart and checkout page.
I redeemed the coupons but I haven't used that immediately. How can I use it next time?
The valid coupons are available in your "My Rewards" tab and Cart page. Apply the coupon to your cart before checkout, before the expiry date for your next order.
Can I use the points on discounted products?
Your point can be applied to discounted products.
Can I use both gift card and points in the same order?
You can use both gift card and redeem points in the same order.
Can I use promotional code and points in the same order?
Please be reminded that promotional code and points cannot be used concurrently.
I would like to refund my order. Will the points be deducted from my account?
The points will be deducted from your account once you have a refund / return policy applied.
If an order is cancelled or refunded, any points earned from that purchase will be deducted from your account.
If that change drops your total spending or points below your current tier requirement, your status will automatically adjust to the tier that matches your updated balance.
I would like to refund my order. The order is purchased by points. Any points/cash will be refunded to my account?
Points spent on an order are non-refundable. If you cancel or refund an order paid for with points, no points or cash value for those points will be returned to your account.
Please note: Cancelled or refunded orders do not earn new points either.
Is there any expiry date for the point?
Yes, your points will expire if your account is inactive for 12 months.
To keep your points active, simply earn or spend points at least once every 12 months. Every time you make a purchase or redeem a reward, your 12-month clock restarts from that day.
Please note: Receiving automatic birthday bonus points does not count as account activity and will not extend your points' expiration date.
How will you inform me of the early access to products and member exclusive sales?
Keep an eye on our newsletter! We will announce the latest promotion and early access through email.
Coupon Related
How can I obtain the entry reward coupon?
Your entry reward is automatically added to the "My Rewards" section of your account as soon as you reach a new tier.
To use your reward, simply visit "My Rewards" to copy the coupon code to your order.
Is there an expiry date for the entry coupon or birthday coupon?
Yes, all coupons come with an expiry date. Please refer to the Terms and Conditions in "My Rewards" tab for details on all coupons.
When will I receive my birthday coupon?
You will receive your birthday reward on your actual birth date!
Timing: As long as your birthday is saved in your profile at least 24 hours in advance, your reward will automatically land in your account on your special day.
(Example: If you enter your birthday as December 5th on May 12th, your reward will arrive on December 5th.)
Frequency: You can receive one birthday reward per calendar year. If you update your birthday date after setting it, you will need to wait until the following year to receive your next reward.
